Our friendly staff walks you through every step of the way.
For CAV, a successful sale is one in which our client is sold the system that best suits their needs and wants. There is no high pressure sales force, only a courteous and thoughtful design team who wish to create technology systems that provide entertainment and convenience, custom fit for each client.
CAV operates with a “team” approach to project management. Our knowledgeable sales staff backed by an experienced design team, work to establish customers’ exact needs and requirements on all projects prior to the design approval. Handoff is then made to our operations team, from which a project manager and lead technician are assigned. To ensure continuity throughout the project, these team members are empowered to act as situations require and maintain responsibility for administrative and site operations.
A world-class team of technicians ensures quality on every job.
Weekly operations meeting communicate project status and issues to all senior team members; drawing from the entire team’s combined experience to achieve swift and successful solutions. CAV maintains strong relationships with all relevant project subcontractors to ensure that each installation proceeds with the minimum amount of setbacks.
CAV stakes its reputation on fulfilling the service needs of all of our clients. Our service department is staffed by technicians who are factory trained and remain up to date in the newest audio, video, and integration technologies.
CAV has developed one of the finest standards for system fabrication used in the audiovisual industry. Custom Audio Video is a member of industry leading trade associations such as CEDIA, ISF, INFOCOMM, the Better Business Bureau, and other local institutions such as the Hilton Head – Bluffton Chamber of Commerce.
